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12. Januar 2019

Apple Adding Late 2012 iMacs to Vintage and Obsolete Products Pilot Program at End of January

In an internal memo distributed to Apple Authorized Service Providers, obtained by MacRumors, Apple has indicated that Late 2012 model 21.5-inch and 27-inch iMacs will be added to its vintage and obsolete products list on January 30.

Vintage and obsolete products are typically no longer eligible for repairs or replacement parts from Apple or Apple Authorized Service Providers, but the memo states Late 2012 model iMacs will be eligible for Apple’s pilot program that will permit extended service through January 30, 2021 worldwide, subject to parts availability.

Other products in the pilot program include the iPhone 4S, iPhone 5, Mid 2012 models of the MacBook [...]

 
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25. September 2018

Boot Camp Won’t Work With macOS Mojave on 2012 27-Inch iMac With 3TB Hard Drive

Apple today shared a support document that will be of interest to customers who own a late 2012 27-inch iMac with a 3TB hard drive and are attempting to upgrade to the macOS Mojave update.

There is an issue on this iMac model that results in the following alert when attempting to install macOS Mojave: „Installation cannot proceed with Boot Camp configured.“

To fix this problem, Apple says that customers with the 2012 27-inch iMac with 3TB hard drive will need to completely remove the Boot Camp partition using Boot Camp Assistant before macOS Mojave can be installed.

After upgrading to macOS Mojave, Boot Camp will not be able to be used to [...]

 
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25. September 2018

Apple Outlines Metal-Capable Cards Compatible With macOS Mojave on 2010 and 2012 Mac Pro Models

Apple’s new macOS Mojave update is not compatible with mid-2010 and mid-2012 Mac Pros with stock GPUs, but it is supported on 2010 and 2012 Mac Pro models that have been upgraded with graphics cards that support Metal.

Apple today shared a new support document that provides a list of graphics cards that are Metal-capable, which will be useful for 2010 and 2012 Mac Pro owners who want to purchase a new graphics card to upgrade to macOS Mojave.

According to Apple, the following graphics cards are known to be Metal-capable and compatible with macOS Mojave on the mid-2010 and mid-2012 Mac Pro models:

MSI Gaming Radeon RX 560 128-bit 4GB GDRR5

[...]

 
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18. Juli 2018

Apple Revises Vintage-Obsolete Date of 2012 15-Inch MacBook Pro With Retina Display to End of 2018

A few months ago, in an internal document obtained by MacRumors, Apple indicated the Mid 2012 model 15-inch MacBook Pro with Retina display would be classified as vintage or obsolete as of June 30, 2018, marking the notebook’s end of hardware service eligibility at Apple Stores and Apple Authorized Service Providers.

In a notice distributed to Apple Stores and Apple Authorized Service Providers this week, however, Apple says it „incorrectly classified“ the notebook as vintage or obsolete on June 30, and revised the date to December 31, 2018.

The full-length internal document, obtained from multiple sources:

In a Service News article [...]

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