Customers aiming to get a battery replacement for an older iPhone with a degraded battery are facing longer wait times than ever, according to new data shared by Barclays.
Average wait times for a new battery have jumped up to 2.7 to 4.5 weeks based on a series of Apple Store checks conducted by Barclays analyst Mark Moskowitz (via Business Insider). That’s up from around 2.3 to 4.5 weeks earlier in the year.
MacRumors has received complaints from customers who are facing long wait times for replacements and who have, in some cases, been waiting for weeks to hear back from Apple about previously requested battery replacements.
When you initiate a [...]
Apple is in talks to purchase long-term supplies of cobalt directly from miners to ensure a steady supply of the key battery ingredient amid industry fears of a shortage, according to a report by Bloomberg today.
The companies that make batteries for Apple’s iPads and iPhones depend heavily on the availability of cobalt, but Apple is said to have taken the issue into its own hands, prompted by fears that the electric vehicle boom could see supply of the raw material dwindle.
Apple is seeking contracts to secure several thousand metric tons of cobalt a year for five years or longer, according to one of the people, declining to be named as the discussions are [...]
The iOS 11.3 beta 2 update, seeded to developers this morning, introduces a new „Battery Health“ feature that’s designed to provide iOS users with more information about their batteries.
Subscribe to the MacRumors YouTube channel for more videos. Located in the Battery section of the Settings app, the new Battery Health feature tells you the maximum capacity of your battery and whether or not it is operating at peak capacity.
What you’ll see if your device is operating normally On devices that are operating at full battery capacity, such as the newly released iPhone X, there is no toggle to turn off the throttling feature that causes [...]
During today’s earnings call covering the first quarter of 2018, Apple CEO Tim Cook was asked whether investors should be concerned about slowing upgrade rates due to Apple’s battery replacement program and the fact that consumers may opt to replace their batteries instead of purchasing a new iPhone.
In response, Cook said that he couldn’t answer because it wasn’t something that Apple took into account. Apple „did not consider, in any way, shape, or form, what it would do to upgrade rates,“ said Cook. We did it because we thought it was the right thing to do for our customers. I don’t know what effect it will have for our [...]