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28. Februar 2018

Wait Times for iPhone Battery Replacements Increasing

Customers aiming to get a battery replacement for an older iPhone with a degraded battery are facing longer wait times than ever, according to new data shared by Barclays.

Average wait times for a new battery have jumped up to 2.7 to 4.5 weeks based on a series of Apple Store checks conducted by Barclays analyst Mark Moskowitz (via Business Insider). That’s up from around 2.3 to 4.5 weeks earlier in the year.

MacRumors has received complaints from customers who are facing long wait times for replacements and who have, in some cases, been waiting for weeks to hear back from Apple about previously requested battery replacements.

When you initiate a [...]

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13. Januar 2018

Office Depot and OfficeMax Offering $28 Aftermarket iPhone Battery Replacements Until February

Office Depot and OfficeMax today informed us they have lowered their iPhone battery replacement fee to $27.99 at select stores across the United States through February 4, 2018, undercutting Apple’s $29 price by one dollar.

The lower price, down from $49.99 regularly, is applicable to the iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, and iPhone SE, subject to battery availability and while supplies last.

Office Depot and OfficeMax promise same-day battery replacements. If the order is not completed by the end of regular store hours, the customer receives a repair discount of $25, according [...]

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11. Januar 2018

Apple Delays iPhone 6 Plus Battery Replacements Until March-April Due to Limited Supply

iPhone 6 Plus users hoping to take advantage of Apple’s discounted $29 battery replacements may have to wait a few months.

Apple says iPhone 6 Plus replacement batteries are in short supply and won’t be available until late March to early April in the United States and other regions, according to an internal document distributed to Apple Stores and Apple Authorized Service Providers this week and later obtained by MacRumors.

Apple’s internal document quotes a shorter wait of approximately two weeks for iPhone 6 and iPhone 6s Plus battery replacements, and adds that batteries for all other models like the iPhone 6s, iPhone 7, iPhone 7 Plus, [...]

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4. Januar 2018

Brazil Demands Apple Explain How iPhone Owners Can Obtain Battery Replacements

Brazilian state agency Procon-SP today asked Apple to better explain why it has implemented power management features in older iPhones and how Brazilian iPhone users can obtain battery replacements, reports Reuters.

In a blog post on the Procon-SP website, the agency says that it sent a notice to Apple on Wednesday demanding information on how iPhone customers can replace their batteries, what models are included in the action, how long replacements will be available for, and the cost in Brazil.

Image via iFixit Procon-SP attempted to deliver a notice to Apple this morning, which Apple refused to sign, but the demand for information was left at the front desk and [...]

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