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24. Mai 2018

Apple Offering $50 Credit to Customers Who Paid for iPhone 6 and Later Battery Replacements From January to December 2017

Apple is providing a $50 credit to all customers who paid for an out-of warranty battery replacement for an iPhone 6 or later between the dates of January 1, 2017 and December 28, 2017, the company announced today.

The $50 credit is an extension of Apple’s $29 battery replacement program, which went into effect in December of 2017 to provide lower-cost battery replacement options to customers potentially affected by performance throttling due to battery degradation.

All customers who had a battery replacement from an Apple Store, Apple Repair Center, or an Apple Authorized Service Provider are eligible for the $50 credit, which will be [...]

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12. April 2018

Unauthorized iPhone 8, 8 Plus and X Display Replacements Can Break Ambient Light Sensor

iPhone 8, iPhone 8 Plus, and iPhone X models that have been repaired with a new display by an unauthorized third-party repair outlet are affected by a problem where the fix seems to disable the device’s ability to adjust brightness automatically, according to report from Engadget and Motherboard.

The issue appears to impact replacement displays installed by non-Apple certified repair shops even when using genuine Apple parts, and it seems to be related to the functionality of the ambient light sensor. It is not a problem that affects display components replaced by Apple or an Apple Authorized Service Provider.

iPhone X internal image via iFixit According to [...]

 
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28. Februar 2018

Wait Times for iPhone Battery Replacements Increasing

Customers aiming to get a battery replacement for an older iPhone with a degraded battery are facing longer wait times than ever, according to new data shared by Barclays.

Average wait times for a new battery have jumped up to 2.7 to 4.5 weeks based on a series of Apple Store checks conducted by Barclays analyst Mark Moskowitz (via Business Insider). That’s up from around 2.3 to 4.5 weeks earlier in the year.

MacRumors has received complaints from customers who are facing long wait times for replacements and who have, in some cases, been waiting for weeks to hear back from Apple about previously requested battery replacements.

When you initiate a [...]

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13. Januar 2018

Office Depot and OfficeMax Offering $28 Aftermarket iPhone Battery Replacements Until February

Office Depot and OfficeMax today informed us they have lowered their iPhone battery replacement fee to $27.99 at select stores across the United States through February 4, 2018, undercutting Apple’s $29 price by one dollar.

The lower price, down from $49.99 regularly, is applicable to the iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, and iPhone SE, subject to battery availability and while supplies last.

Office Depot and OfficeMax promise same-day battery replacements. If the order is not completed by the end of regular store hours, the customer receives a repair discount of $25, according [...]

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